What obstacles does business face in India?
The Indian market continues to attract global corporations with its rapid economic growth opportunities and the promise of access to a huge consumer base of over 1.2 billion people. However, the reality of investing and doing business in India is different from expectations and is fraught with complications. For example, in addition to the mentality of this market a large number, many companies face fraud, counterfeiting, corruption, and bureaucracy. According to a PwC study, more than 95% of companies report cases of fraud and data theft. Such companies as Coca-Cola, Parimatch, Nokia, and Vodafone have experienced these difficulties.
Parimatch example
The Parimatch bookmaker had plans to invest millions of dollars in the Indian market and pay taxes to local budgets, creating more competition. This would reduce the cost of gaming services in India. This would benefit both consumers and the country's budget.
However, rather than pledge allegiance to the investor, Parimatch felt that local authorities openly supported their own gambling companies, which allowed them to dominate the market, monopolizing services and increasing their cost.
The gambling market is governed by bureaucracy, over-regulation, corruption, and non-transparent rules. Faced with, foreign companies find it difficult to defend their rights in courts that are biased. Under pressure from competitors and the government, which maintains a monopoly, international companies are forced to abandon the opportunities of the Indian market. This shatters India's hopes for an investment boom. Instead, the country loses additional revenues and foreign capital that should have been used for development.
Companies exiting India
India’s negative business environment causes capital outflows. Thus, out of 11,000 international companies that managed to enter the market from 2014 to 2021, about 2,783 companies had to exit the market or cease operations, which indicates the severity of the business environment in India. The withdrawal of companies such as Ford, Abu Dhabi Commercial Bank, Holcim, and Metro illustrates the systematic nature and depth of the problems.
Corruption, bribery, and corporate fraud continue to be significant risks for businesses in India, especially for multinationals accustomed to more transparent and responsible Western business practices.
And in recent years, the Indian government has also stepped up its threats against foreign companies with fabricated charges. Famous brands such as Google, Amazon, Nokia, and Samsung have received billions of dollars in fines instead of motivation to invest and pay taxes. The practice of freezing assets is another tool that makes the work of multinational companies in the Indian market intolerable.
This complicates the work of companies and requires them to revise their business strategies. Infrastructural constraints, cultural and language differences, and competition with local companies are additional challenges that big capital needs to consider if it wants to be present in India.
What investors should be aware of in India
The importance of understanding local contexts and adapting marketing strategies is key to success in this complex market. Businesses with a better understanding of local conditions and strong ties often compete more effectively, jeopardizing the success of foreign companies.
To summarize, to succeed in the Indian market, companies should demonstrate a deep understanding of local challenges and be ready to adapt their strategies. The potential of this market will flourish for those businesses that have a strategic approach, patience and flexibility in overcoming a number of obstacles. For companies such as Google, Amazon, Nokia, and Parimatch that are seeking to enter and establish a presence in the Indian market, understanding the local market landscape is an absolute must.