DHL, a prominent global logistics provider, has named Tay Yi Ning as the new Head of the Asia Pacific Innovation Centre in Singapore. In her fresh role, Ning aims to elevate the innovation center's status as a hub for cutting-edge logistics solutions and customer-centric approaches. She will oversee a team dedicated to promoting innovation-driven customer interactions and facilitating inclusive dialogues with solution providers and startups. With close to two decades of experience in customer relations at DHL, Ning brings a deep understanding of customers' distinct logistics needs and valuable industry insights from across the region.
Eric Vargas, Head of Innovation Centres, Global and Europe, DHL said, “Our innovation centers around the world are here to shape the future of logistics and support our customers to secure new opportunities. Asia Pacific is a region that continues to surprise us in many ways as several markets have emerged as key players in the global innovation landscape. With Yi Ning’s extensive experience pioneering business solutions within the logistics sector on a regional scale, I am confident her expertise will help further position DHL as the innovative leader in the region”.
Ning commenced her journey with DHL Group in 2008 within the technology business development unit of DHL Global Forwarding. Transitioning in 2015, she joined the DHL CSI team as the Regional Customer Director for the technology sector, providing extensive support to key strategic clients. She remained in this position until stepping into her current role.
"These are exciting times as we see more companies interested in innovative solutions that could help perform tasks efficiently and effectively. Our aim at the DHL Asia Pacific Innovation Center is to generate new ideas using smart logistics solutions that meet our customers’ pain points and address today’s global challenges", said Ning,
Established in 2015, DHL's Innovation Centre in Singapore marks the company's inaugural venture in the Asia Pacific. Housing pivotal innovative solutions, it endeavors to redefine the trajectory of logistics, addressing a diverse array of customer requirements. Additionally, the centre offers tailored workshops and personalized tours, inviting customers, partners, and industry luminaries to exchange insights and delve into the newest logistics developments. Globally, DHL operates three other innovation hubs located in Troisdorf, Germany; Chicago, USA; and Dubai, United Arab Emirates.