CEO Insights Magazine

There is no denying that the role of a COO is very crucial behind the success of an organization. From shaping businesses by providing strategic direction, driving oper­ational excellence, fostering collaboration, manag­ing risk, nurturing talent, to spearheading transfor­mation, a COOs multifaceted role enables them to make critical contributions that propel the organi­zation forward, enhance its competitiveness, and achieve sustainable growth. One such leader who is leveraging years of experience to drive success is Ziad Ghosn, COO, The Valens Clinic. CEO insights recently engaged in a one on one interaction with Ziad to know more about his journey, let’s read.

Can you provide a concise overview of your professional history and accomplishments? What drives your daily activities?

Having obtained an MBA in Healthcare and having nurtured a keen interest in mental health for more than 20 years, I bring a distinctive combination of skills to my current position as the Chief Operating Officer at the Valens Clinic. Throughout my career, I have held executive leadership roles in various sectors such as cryptocurrencies, blockchain, and marketing communications. My motivation stems from the chance to create a positive influence, fos­ter innovation, and contribute to the prosperity and advancement of organizations.

How would you characterize The Valens Clinic as an organization and its current standing in the sector?

The Valens Clinic, a dynamic and innovative health­care startup that commenced operations on May 8th, 2023, approaches mental health and well­ness with a fresh perspective. The clinic aims to make a significant impact in the healthcare sector by providing exceptional patient care and promot­ing mental well-being. As a newly established en­tity, The Valens Clinic brings a spirit of enthusiasm and dedication to its mission. Guided by a team of passionate professionals, the clinic is committed to delivering personalized and evidence-based treat­ments for a wide range of mental health conditions.

Tell us about your flagship offerings and what are the value additions that customers can expect from your offerings?

The Valens Clinic takes pride in offering compre­hensive and personalized care to address a wide range of mental health conditions and promote overall well-being. Our flagship offerings include thorough assessments for accurate diagnoses, in­dividualized treatment plans based on evidence-based modalities, integrated care that addresses the interconnected nature of mental and physical health, and holistic wellness programs.

We provide comprehensive assessments that enable accurate diagnoses and targeted treatment strategies, ensuring more effective care. Our treat­ment plans are customized to meet each patient's unique needs, empowering them to actively partici­pate in their healing journey. Through an integrated care approach, we collaborate with medical profes­sionals and specialists to provide holistic support, optimizing overall well-being. Our holistic wellness programs incorporate mindfulness, stress manage­ment, and self-care practices to promote long-term mental and emotional balance. At The Valens Clinic, we prioritize personalized care and create a supportive environment where patients feel heard and valued. Our commitment to excellence, individualized treatment, and a compre­hensive approach ensures that our patients receive the highest standard of care and the utmost value from our offerings.

Tell us about your leadership approach and the guidelines/methods you follow as a leader.

My leadership approach at The Valens Clinic re­volves around creating a collaborative and empow­ering environment. I believe in inclusive leadership, where every team member feels valued and inspired to contribute their best. To achieve this, I follow guidelines such as setting a clear vision, promoting trust and transparency, encouraging collaboration and empowerment, prioritizing continuous learn­ing and growth, leading by example, focusing on results, and embracing continuous improvement. By adhering to these principles, I aim to foster a positive work environment that promotes growth, collaboration, and excellence, while nurturing the development of individuals and contributing to the overall success of The Valens Clinic.

Tell us about your plans ahead.

The Valens Clinic aims to prioritize and make men­tal health and well-being accessible to all. Their fu­ture destination involves becoming a leading force in the mental healthcare industry by offering in­novative approaches, personalized care, and posi­tive impact. They plan to expand their reach locally and internationally, integrating evidence-based practices and technology to provide effective and comprehensive care. Collaborative partnerships will be formed to create a support network for mental wellness. The clinic also intends to break down bar­riers to accessing mental healthcare by increasing awareness, reducing stigma, and improving afford­ability and accessibility. Ultimately, their goal is to empower individuals to lead mentally healthy lives and create a society that values and supports men­tal well-being.

In the light of your strong experience within the industry, what advice would you give to the budding industry leaders?

Based on my extensive industry experience, here is my advice for budding industry leaders - Con­tinuously learn and adapt to stay ahead of industry trends and developments. Invest in personal and professional development to remain agile and seize new opportunities. Build strong relationships with­in the industry. Collaborate with peers, mentors, and experts to gain insights and forge partnerships that can lead to new opportunities and collective knowledge.

Be adaptable and proactive in response to chang­ing market conditions. Develop leadership skills to inspire and empower your team. Lead by example, communicate effectively, and provide support and guidance. Build strong teams and foster a culture of trust, collaboration, and accountability.

Prioritize exceptional customer experiences. Un­derstand your customers' needs, gather feedback, and continuously improve your offerings to build lasting relationships and differentiate yourself from competitors. Embrace resilience and persistence in the face of challenges and setbacks. Learn from failures, stay focused on your goals, and maintain determination to overcome obstacles. By following this advice, budding industry leaders can position themselves for growth and success. Stay passionate, work hard, and commit to continuous learning and improve­ment. Embrace opportunities for growth, lead with integrity, and make a positive impact within your industry and beyond.

Ziad Ghosn, COO, The Valens Clinic

Ziad Ghosn, as the COO of The Valens Clinic, brings a unique blend of healthcare knowledge, experience in various sectors, and a long-standing interest in mental health to his leadership role. His motivation to drive positive change and innovation within organizations suggests a dedication to the betterment of the healthcare and mental health field.