CEO Insights Magazine

When it comes to steering a business towards success, the role of a CEO is paramount, as they are tasked with providing leadership, strategic direction, and vision to the organization. Playing a multifaceted role, encompassing decision-making, resource allocation, stakeholder management, and ensuring operational efficiency, a CEO possesses a blend of qualities such as strong communication skills, strategic thinking, adaptability, and a deep understanding of the industry in which the company operates. Right from acting as the driving force behind the implementation of business strategies and achievement of overarching goals, to fostering a culture of innovation, motivating employees, and cultivating a strong organizational structure, CEOs serve as the face of the company, representing its values and interests to external stakeholders including investors, customers, and regulatory bodies.

An industry leader, equipped with all such unique qualities is Prasanna Nagahawatte, CEO of Chemlab. Prasanna is an exemplar of effective leadership in the business realm. As the head of Chemlab, Prasanna Nagahawatte has demonstrated exceptional leadership qualities, steering the company towards sustainable growth and success. With a keen understanding of the chemical industry and a strategic mindset, Prasanna has been instrumental in guiding Chemlab through various challenges and opportunities.

Under Prasanna's leadership, Chemlab has expanded its market presence, diversified its product offerings, and forged strategic partnerships to enhance its competitive edge. Prasanna's visionary approach, coupled with his ability to inspire and motivate teams, has enabled Chemlab to achieve its business objectives while maintaining a strong focus on innovation and customer satisfaction.

Through effective leadership, strategic decision-making, and a relentless pursuit of excellence, CEOs have the power to shape the trajectory of their companies and drive them toward sustainable growth and prosperity. As a CEO, Prasanna Nagahawatte’s role in steering Chemlab towards success cannot be overstated.

CEO Insights Asia engaged in a one-on-one interaction with Prasanna Nagahawatte, CEO of Chemlab. Let’s hear more from him. 

Could you provide a summary of your professional background and journey? What drives you in your daily endeavors?

I embarked on my professional journey 22 years ago as a Technical Service Person in a Sri Lankan company, when I was just 21 years old. My role involved visiting sites, conducting on-site water testing, preparing service reports, and communicating site issues and improvements to customers and supervisors. Through various opportunities in different industries, I cultivated strong customer relationships, honed my ability to understand customer needs, and became adept at troubleshooting. My penchant for exploring related topics greatly contributed to my career success. I progressed to the position of Service Engineer in Sri Lanka and later became the Area Service Engineer for Sri Lanka and Maldives, where I expanded our customer base in Maldives from just two to numerous clients.

In 2014, I joined a Maldivian company as the head of the Water Treatment Division, where I was the sole individual in charge. Despite facing the challenge of building the customer base from scratch, I was fortunate to have supportive leadership that encouraged me to nurture and grow the division. With determination and support, I managed to increase the Water Treatment division's monthly turnover by an impressive 300 percent compared to its previous condition. Eventually, in late 2021, I made the decision to resign from that company and established Chemlab.

When it comes to motivation, numerous life goals continue to propel me forward, serving as constant sources of motivation. Additionally, the responsibilities I hold at work, where I serve both my team and customers, underscore the importance of my presence and dedication.

How would you define Chemlab as an organization and its current position in the market?

Chemlab stands as a premier water treatment chemical solutions provider in the Maldives, addressing the nation's water treatment challenges. Originally established to tackle the Maldivian archipelago's water treatment needs, Chemlab has grown significantly over the years. By partnering with Kurita, a globally renowned water treatment chemical company, Chemlab has expanded its operations into Sri Lanka. Today, Chemlab has solidified its position as a top market leader, distinguished by its efficient services and round-the-clock customer support. Its relentless commitment to timely assistance has set a high standard, posing formidable competition for other market players.

Describe your leadership style and principles. How do you guide and motivate your team?

My leadership ethos revolves around fostering collaboration and empowering team members to excel. I prioritize direct communication and collaboration, entrusting my team with autonomy while leading by example. Central to my approach is instilling a sense of care and support, ensuring my team feels valued and motivated to perform at their best.

How do you keep yourself up-to-date with ongoing industry trends to steer your organization towards the future?

Ensuring my organization remains forward-looking necessitates a proactive approach to staying abreast of industry developments. Attending industry conferences and training programs is a cornerstone of my strategy, providing firsthand insights into emerging trends and technologies. Additionally, I avidly consume industry-related blogs and articles, leveraging social media platforms to follow industry professionals and engage with their content. Furthermore, I prioritize the continuous learning and development of my staff, fostering a culture of education and innovation within the organization. By collectively embracing these practices, we remain well-equipped to adapt to evolving industry landscapes and steer our organization toward future success.

Where do you envision your journey leading?

In the words of Ed Catmull, author of ‘Creating’, 'The future is not a destination, it’s a direction.' Our roadmap extends far into the next five, ten, and beyond years, with the aspiration to establish ourselves as a globally esteemed and acknowledged organization. We are committed to navigating this path with strategic planning and unwavering determination, aiming not just for a singular destination but for continuous progress and expansion in the direction of our vision.

Given your extensive industry expertise, what counsel would you offer emerging industry leaders?

It’s crucial to recognize that leadership doesn't equate to omniscience. Prioritize active listening over excessive talking, and be open to seeking assistance when faced with unfamiliar challenges. Understand that it's acceptable and even beneficial to reach out to others for guidance; leadership doesn't necessitate possessing all the answers. Perseverance is key; never relent in the face of adversity. Embrace a mindset of continuous learning and growth, understanding that humility and willingness to learn are essential qualities of effective leadership. 

Prasanna Nagahawatte, CEO, Chemlab

Prasanna Nagahawatte, CEO of Chemlab, is a seasoned leader with over two decades of experience in the water treatment industry. Beginning as a Technical Service Person at just 21, he swiftly rose through the ranks, showcasing exceptional skills in customer relations and problem-solving. As Area Service Engineer for Sri Lanka and Maldives, he expanded the company's market presence significantly. Conquering the Maldives market in 2014, Prasanna spearheaded the Water Treatment Division, achieving remarkable growth and solidifying the company's position as a market leader. His visionary leadership, coupled with a commitment to excellence, continues to drive Chemlab's success in providing top-tier water treatment solutions.

• Hobbies: Driving • Favorite Cuisine: Sri Lankan rice & curry • Favorite Book: Think Like a Monk • Favorite Travel Destination: Singapore