CEO Insights Magazine

In Malaysia, the sustainable energy solutions industry is undergoing a transformative phase, marked by a profound commitment to environmental sustainability and a global push toward renewable energy alternatives. This burgeoning sector is not only redefining Malaysia's energy landscape but is also positioning the country as a regional leader in adopting green technologies. At the helm of this progressive movement alike other significant leaders is Ir. Mahathir Nor Ismail, the distinguished Managing Director of TNB Energy Services (TNBES). Mahathir’s leadership approach is not just rhetoric; it forms the bedrock of TNB Energy Services' operational ethos, reflecting a commitment to driving positive change within the organization and the broader industry.

Leading by example, Mahathir emphasizes the importance of maintaining open lines of communication within his team. This inclusive decision-making process not only bolsters morale but also taps into a diverse range of perspectives, contributing to the dynamic and adaptive nature of TNBES.

Mahathir’s leadership skills extend beyond interpersonal dynamics. This forward-thinking approach positions TNBES as a dynamic force in the industry, ready to embrace emerging technologies and evolving market trends. Ir. Mahathir Nor Ismail stands as a visionary leader, propelling the sustainable energy solutions industry in Malaysia toward a future marked by innovation, responsibility, and global leadership.

CEO Insights Asia engaged in a one on one interaction with Ir. Mahathir Nor Ismail, Managing Director, TNB Energy Services where he shares more about his journey to success. Let’s hear from him.

Define TNB Energy Services as an organization and its position in market. Highlight TNBES as a wholly-owned subsidiary of Tenaga Nasional Berhad (TNB).

TNB Energy Services is a dynamic and forward-thinking organization within the energy sector. We are dedicated to providing innovative solutions and services to meet the evolving needs of our clients. Our market position is one of leadership and responsibility, aspiring to be at the forefront of sustainable energy solutions and contributing to the growth of the energy industry in Malaysia and beyond.

TNB Energy Services (TNBES) has specialized in delivering comprehensive project management solutions in Malaysia for over two decades. As a subsidiary of Tenaga Nasional Berhad (TNB), the nation's largest electricity utility company, TNBES brings a wealth of experience and expertise in project management, EPCC, Energy and Electric Services, and other related fields. Drawing from extensive experience in various energy-related services such as rural electrification, street lighting, energy efficiency, and the operation & maintenance of renewable energy plants, TNBES assumes a crucial role in leading TNB’s sustainability efforts.

We are at the forefront of promoting sustainable energy practices by providing innovative solutions aimed at improving energy efficiency across industries. Our array of energy efficiency services includes Energy Audit, Power Quality, and Power System Study, all aimed at optimizing customer energy usage, reducing expenses, and contributing to a more environmentally friendly and sustainable future.

As a trusted entity, TNBES offers end-to-end project management solutions encompassing everything from conceptualization to execution, supported by a skilled technical team and ensuring efficient project delivery.

Tell us about your leadership approach and what guidelines or methodologies you follow to lead your team.

My leadership philosophy is deeply rooted in collaboration, empowerment, and fostering a culture of innovation. I adopt the approach of F.E.D. (Future, Engage and Deliver) as my guiding leadership principle. It was made famous by Steve Radcliffe. Leading always starts in the future with vision and aspirations about how you’d like things to be; then you have to engage people so that they want to build that future with you. Finally, you deliver by drawing the best from yourself and others to make things happen. Precisely, I firmly believe in leading by example and maintaining open lines of communication with my team. I encourage them to share their ideas and concerns, actively involving them in the decision-making process. Moreover, I place a strong emphasis on continuous learning, adaptability, and agility to navigate the ever-changing business landscape.

What factors do you consider when developing effective corporate growth strategies?

When crafting corporate growth strategies, we take into account various factors, including market trends, customer needs, technological advancements, and regulatory changes. We underscore the importance of diversification, innovation, and sustainability, as we believe these elements are crucial drivers for long-term success. Collaboration with stakeholders and vigilant monitoring of emerging opportunities and risks also play a pivotal role in our strategic planning.

Under your guidance, how have you been leading the team to deploy technologies to ensure the company stays on a competitive edge in the market?

Under my guidance, we've prioritized technological deployment to maintain our competitive edge. Our focus is on research and development, concentrating on digitalization, automation, and the integration of renewable energy solutions. Our team continuously explores new technologies to enhance efficiency, reduce environmental impact, and adapt to evolving customer preferences.

What measures have you implemented to ensure ESG goals are met?

To ensure ESG goals are met, we've adopted a comprehensive approach. This involves reducing our carbon footprint, promoting a diverse and inclusive workplace, and actively engaging with local communities. We maintain transparency and accountability in reporting our ESG initiatives, aligning our efforts with global sustainability goals.

Where do you see yourself headed in the upcoming years? What is your future roadmap?

In the upcoming years, we envision TNBES expanding its presence in the energy services sector and enhancing our offerings to meet the growing demand for sustainable energy solutions. We aim to strengthen international partnerships, foster innovation, and continue to be a leader in energy services. Our future roadmap centers on becoming a global player in the energy services market while remaining committed to our ESG responsibilities.

Ir. Mahathir Nor Ismail, Managing Director, TNB Energy Services, Malaysia

He is a visionary leader who champions sustainability, innovation, and collaboration in the energy sector. Recently Tenaga Nasional Berhad (TNB) has announced his promotion to the post of Chief Distribution Network Officer (CDNO), to be effective from 1st of March 2024.

•Hobbies: Reading, travelling

•Favorite Cuisine: Laksa

•Favorite Book: Robert Ludlum’s novels (especially the Bourne Trilogy)

•Favorite Travel Destination: Sabah (Malaysia)

•Awards & Recognition: Champion of the TNB’s Safety Award (NDRS) 2023