| | OCTOBER 202219I was directly involved to develop a team of 100 Technology Strategy Consultants in Accenture's India Delivery Center (IDC) for global, India offshore, and India domestic engagements. This was instrumental in leading significant growth in IT Strategy and Consulting BusinessRoad Map as the Regional CIO in Accenture and AXA-Tech. Moreover, I have played a significant role in dealing with deal structuring & architectural solutions for Global and Indian clients. At Firstsource, I have led Technology Strategy and implementation in the areas of Multi-Cloud, Hybrid-Cloud, Contact Centre, Data engineering & Analytics.What kind of technologies do you adapt to revolutionize your services in the industry? How do you keep yourself updated about such technologies to be at par with current industry standards?My foray has always been into the tools & technologies related to cloud, automation, analytics, and cybersecurity. My focus area is always to evaluate such technological tools and also helping my clients develop & implement these tools in their organizational operations. I keep myself abreast of the latest technologies by reading magazines both online and offline. I also participate in multiple Global CXO forums, where I gain significant insights about new technologies that are coming up in the future.Reflect on some of the major challenges you have encountered so far. How did you overcome them and what did you learn from them?As a Technology Leader, it has always been a challenge to implement new strategies, while at the same time optimize costs, in a way that it does not impact productivity of employees in the organization. Cloud & automation tools have been the best approach to enhance productivity and the same time manage costs. What drives you as an industry leader? What advice would you give to budding leaders in this domain?Technologies are evolving every other day and to be ahead of the competition one must be aware of the latest technologies and how they can be implemented in the existing challenging situations. To be a leader in this domain, one must have an understanding of what is happening within the organization as well as outside of it. Organizational success is assured when the employees are aware of the upcoming challenges and focus on dealing with them on time.
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