| | AUGUST 20238IN FOCUSAnurag Sharma, who was formerly vice president of finance for audio series platform Pocket FM, has been promoted to chief financial officer (CFO) of the business. As CFO, Sharma will be in charge of Pocket FM's overall financial operations, as well as developing and executing the company's financial strategy."With this new role, I will continue to build a robust financial foundation, drive growth, and create immense value for our stakeholders," Sharma said in a statement. "I am bullish about Pocket FM's potential in the global landscape and will continue to contribute to strengthening our mission to revolutionize audio entertainment."Based on company, Sharma will also collaborate closely with the executive team to find opportunities for growth, optimize resource allocation, foster strategic collaborations, boost profitability, and promote Pocket FM's international expansion."Anurag has played a pivotal role in propelling our growth journey and driving our successful global expansion," Rohan Nayak, cofounder and CEO, Pocket FM said. "He has exhibited exceptional financial leadership, led our successful fundraising efforts and ensured a strong trajectory for the company's profitable and sustainable growth. We are confident that his strategic vision will continue to propel Pocket FM's growth trajectory."Sharma has held significant executive positions in Big4, startups, and international organizations. At Ninjacart, he oversaw finance before joining Pocket FM. In addition to having a degree in business, he is also a chartered accountant and a company secretary. Al-Futtaim Automotive has hired Katib Belkhodja as the automotive group's Director of Customer Centricity, a newly established position within the organization's Centre of Excellence, in an effort to sharpen its focus on the customer-centric business model. Al-Futtaim Automotive's steadfast dedication to elevating customer excellence and creating cutting-edge strategies that put customers at the center of their business operations is furthered by this action.Katib will lead the creation of the group's customer-focused business strategy, based on the three fundamental pillars of Building Brand Power, Enhancing Customer Experience, and Boosting Digital Sales, and will report directly to the President of Al-Futtaim Automotive in his new role. In order to further solidify Al-Futtaim Automotive's position as a market and mobility leader, he will oversee the deployment of efficient marketing, PR communications, and digital transformation.As director of customer centricity, he is responsible for overseeing the thorough development of brand storytelling, data science, and content throughout the entire range of the company's goods and services. Katib, who firmly believes in utilizing technology and innovation to enhance the customer experience, will also see to the deployment of the new digital framework known as the "Digital Customer Ecosystem," which unites Data, MarCom, and CRM into one streamlined, user-friendly platform. The ecosystem enables the business to enhance client interaction and deliver hyper-personalized consumer experiences. Additionally, Katib will take the lead in promoting the showroom's use of digital technology and implementing new procedures to produce more insightful client feedback at every level, from call centers to digital bookings to the final sale. POCKET FM PROMOTES ANURAG SHARMA TO CHIEF FINANCIAL OFFICERUAE BASED AL-FUTTAIM AUTOMOTIVE NAMES KATIB BELKHODJA AS CUSTOMER CENTRICITY DIRECTOR
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